A workflow management system can be used to manage business operations from beginning to end. It provides automation of business processes, visibility into task statuses, and support tools to assist employees in the process. When used properly the workflow system can enhance the quality and speed of work, boost productivity, and establish accountability.
A workflow software allows you to assign tasks to various people according to due dates, track their progress towards completion, and send out emails to ensure that everyone is aware of the tasks they are assigned. It can also help you reduce the risk of miscommunication by enabling teams and individuals to communicate their thoughts on ongoing processes. It also gives you a clear view of request status and bottlenecks, and helps eliminate redundancies by allowing managers to identify areas where work can be simplified.
The best workflow management tool must be able to offer different options for visualizations for every phase of the process. It should be able of automating routine processes and provide detailed reports on performance metrics across the entire workflow. It should also permit users to assign tasks to new people as well as inform them of their responsibilities, and inform them about upcoming deadlines. It should be compatible with a variety of workflow patterns, such as sequential, parallel, conditional and loop so that you can select the one that works most suitable for your company.
A good workflow software should be cloud-based, since it allows Resources for seamless integration with other applications and provides greater security and access control. It should be mobile-friendly as employees who travel frequently lose connectivity, and are unable to use their current workflow software.